The rooms themselves were very nice, but the servi...

The rooms themselves were very nice, but the service from the hotel staff left something to be desired. As we approached the check in counter the employee who called us up got visibly upset for a reason we couldn't discern. He checked us into one of our two rooms then dismissed us and seemed unwilling to help us further. We eventually got it straightened out, but had to wait through a long line again to do something that should have been done the first time. Which after an 10 hour drive seemed like torture honestly.