Iga Fieniuk

Review of Hotel Baltschug Kempinski Mosc...

Unbeatable location and a very nice, large deluxe ...

Unbeatable location and a very nice, large deluxe room. Unfortunately a lot of other things need improvement. Cleaning staff needs to use vacuum cleaner more often. Breakfast area needs major refurbishment and space allocation: it's very cramped, hectic and the many small tables cramped into one smallish room result in a very poor ambience. Good choice of dishes and some skilled cooking have no chance to blossom on the even smaller, cramped display area. The pool is too brightly lit and the water in winter could be 2 degrees warmer. Very helpful and competent check- in staff and concierge! However 12 Eur for a tea and 24 Eur for two cups of mulled wine is jyst plain ridiculous. And on top of this the cups were hot, but the wine was luke-warm....