Danny Gandy

Review of Cole Chevrolet

I give zero stars to Cole Chevrolet they do not ho...

I give zero stars to Cole Chevrolet they do not honor warranty's! I purchased my warranty through Portfolio Recovery and I also Purchased the Extended warranty that covers everything literally bumper to bumper for 7 years 150,000 miles. Ryan Cole the owner said they supposedly called the warranty company and talked to a Karen. When I called Portfolio they informed me they were never called. I initially took my truck in because it was having computer issues, but when the service manager called me he assaulted me with a list of issues that weren t even what I took my truck in for. I guess they were fishing for work because they are slow like everyone else due to Covid but that shouldn t be an excuse to rip someone off. I actually scanned my Portfolio Everdrive warranty paper work and sent it to owner of Cole Chevrolet Ryan Cole and he still wouldn t honor it or give me a refund for the money they charged me for services that were clearly stated in my warranty contract.