Holly Weaver

Review of Empire Today, LLC

The laminate install was great other than the supe...

The laminate install was great other than the supervisor being really rude to his guys. The carpet installation, though... Horrible, unprofessional. They scheduled installation with us 4x over 2 months and no call no showed each time. Customer service was no help, never got an apology and was hung up on. Talking to supervisors didn't work because no one kept notes of scheduled installation or of when I called. THEN 6 days after their last no call no show, they cancelled our order because it had been too long. I get better service in fast food. Do yourselves a favor and never use them.