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Of 13 vehicles I ve owned, 8 were purchased from d...

Of 13 vehicles I ve owned, 8 were purchased from dealerships, with 6 of those from the traditional new & used type place.

And I have to say, never once have I closed a deal on a vehicle feeling genuinely valued and respected as a customer UNTIL leasing my 2019 Subaru Impreza hatchback from AutoNation Subaru West.

Yes, it was a process to negotiate a deal that worked for me. But I anticipated that since my target was pretty conservative and I wasn t walking in with very much cash.

My salesperson, Esteban, shattered every (well-earned) stereotype and prior negative experience I've had. He was sincere, patient, and never tried to pull any BS.

Even the F&I was easily the smoothest dare I say satisfying experience I ve had in that department. I kept waiting for the inevitable regrets after getting home that I'd been worn down, overlooked some detail, and left something obvious on the table.

Nope. Felt like a solid deal every time I went back over it in my head.

I can't believe I'm saying this but I actually look forward to bringing my business back in the future. And I wouldn't hesitate to refer anyone.

If you knew me, you'd know how unlikely it is that I'd be posting a positive review for any traditional dealership, let alone a glowing one. But here I am

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