Jess C

Review of Café-Bar Marzano

Awful staff. I purchased a tea so that I could use...

Awful staff. I purchased a tea so that I could use their toilet facilities, the original barista told me they had just been cleaned so I couldn't use them. I said no problem, il use the public toilets at the Forum. Unfortunately they were closed. I came back to collect my tea and explain that I really needed to use the toilet facilities and it was the sole purpose I came into the cafe. The second barista ignored me but got her manager. He arrived and rudely confirmed that I could not use the toilets that I could see were perfectly fit for use. The floor was just a bit shiny from the mop. Never have I experienced these kind of people, that was refuse someone the use of toilet facilities when it is so needed. It wouldn't have been such an issue but I am type 2 diabetic and therefore need to use toilet facilities more frequent than perhaps their regular customers. I ended up popping to Pret, purchasing another tea and using the toilet facilities that were open for customers. I assume the barista at Cafe Marzano tipped away my tea.