Katherine Santiago

Review of (The former) Crowne Plaza Ocea...

Booked a room that was canceled prior to the cance...

Booked a room that was canceled prior to the cancellation period. It has been almost a month and they have still not given me a refund. Have called numerous times and still no refund. Have spoken to numerous managers and I have been told the refund would occur the next day. Still nothing! This is out of control.