Gina Lavorina

Review of Citi - Istitutional Clients Gr...

Citigroup Purposefully Not Sending Snail-Mail Stat...

Citigroup Purposefully Not Sending Snail-Mail Statements?
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For years, I pay my entire credit card balance down to zero each month.

However, there have been MANY times where I have not received my credit card statement and the next month I have a $25 late fee - AND - interest.

Funny, it happened again in December while I had a large bill due to Christmas shopping for presents - so the interest calculation was bigger this month than most others.

I wonder if anyone else has had the same problem - not receiving a hard copy of a statement in the mail - then, being charged the fees and interest?
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