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Linda Tudico

3 years ago

Our hot water heater died...no hot water and start...

Our hot water heater died...no hot water and started leaking one recent Wednesday evening. My local plumber company in Lynden couldn't get out to fix/replace it until the following Monday. I had Andgar come once previously to inspect and service our gas fireplace and heating system. They did an excellent job then. So, I called Andgar Thursday morning and explained what was going on with the hot water heater. The scheduler said she was going to get someone out to us and would rearrange the schedule. Robbi, the Andgar plumber, called to let us know he would be coming. He wore a mask socially distanced which was much appreciated in our over 70 and not yet fully vaccinated household. Robbi did an absolutely fabulous job removing the old hot water heater and replacing it with a brand new hot water heater. I couldn't believe the care and precision Robbi took in making sure everything was "just right." By 4:30 everything was in place and up and running. By 5:30 we had wonderful hot water again. AND, I got an email from Marla from Andgar with the certificate of inspection for the City of Lynden with directions to call the inspector and set up an appointment (the cost was included in the total cost of the job.) The inspector came and signed off that all was well. The total cost of everything was absolutely worth every penny and actually came out to be less than the total cost would have been with the original company I contacted. I highly recommend Andgar and their professional, thoughtful, and experienced staff.

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