Alex Shusterman Review of Mercedes-Benz of Bellevue
This review is for my excellent experience leasing...
This review is for my excellent experience leasing a 2017 Mercedes C300 Sport 4Matic from Mercedes of Bellevue on Friday 1/19. The folks I dealt with specifically were Yu-Ching (David) Song and Sales Manager Tae Ho Su.
I had seen online that they were advertising a loaded up former loaner 2017 Mercedes C300 at a great price. Actually, it was so good a price, I thought there was a catch to it especially because AutoNation is not necessarily known for having the most aggressive pricing and for also being largely no-haggle. I reached out immediately when I saw the listing (it was after closing) and was contacted the next morning by David. The price was indeed as amazing as advertised. So far so good.
We did negotiate back and forth a bit on some of the finer points of the lease - interest rate, applicability of my fleet rebate etc. Pretty quickly Tae got involved because I'm a very knowledgable person when it comes to leasing and within a few minutes of that initial discussion with Tae, we had an amazing deal put together for me.
Now, I also had a trade that I owed money on. My initial plan had been to just sell it to CarMax and take a check for the equity. But Tae strongly suggested letting him take a look at it because he may be able to help me save some more money on the lease. Since the lease itself was agreed to in principal, I figured it was worth the drive over.
When I got to the dealer, David welcomed me and we went over the car from top to bottom - there were some minor body issues that MB of Bellevue has promised to correct and the car was missing its second key and books, which they also put in writing that they will correct. Cannot complain about that - in fact, the parts have already been ordered. Tae also gave me exactly what I would have received from CarMax on my trade without any further discussion required whatsoever.
We did run into some hiccups with the deal given all the moving parts of the lease and the trade - the initial method that Tae had devised to use my trade to save on taxes on the lease simply didn't compute properly in the finance system. It took about an hour of collaboration between myself, Tae, and the wonderful woman in finance (her name is escaping me at the moment) but we were able to re-arrange the transaction in such a way that I left having saved another $500 total over the life of the transaction. Tae, David, and Finance all stayed after closing to help make sure this deal would be processed correctly the first time.
David made sure before I left that I knew the ins and outs of my new Mercedes and offered to schedule a time for me to come back and go over any questions I might have.
Overall, I could not be more thrilled with my experience. I know others that have posted here have had very mixed experiences with other staff and managers. My advice is to skip all of that and start with David and Tae from the get-go. From my first email to when I picked up the car was less than 24 hours. Can't beat that!
Also, pro-tip for those of you with a trade. Get your car appraised by CarMax and take your offer with you when you go to any dealer.
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