Courtney Ben

Review of Cambridge Pediatric Center

Very horrible experience today . I called at 8:45 ...

Very horrible experience today . I called at 8:45 to have both my daughters receive the flu shot. I gave the requested information asked as well as my insurance. I was told to come in and they would receive the vaccine . When we were called by the nurse she took us in a room and closed the door. She said I m sorry but we are out of the vaccine .
So I checked in and no one told me that .
I spoke with billing about a matter prior to seeing the nurse she didn t tell me that .
I was furious I said why tell me at 8:45 to come in when you don t have the vaccine . She stated all we have is state vaccine and we can t give you that because you have insurance , so it s for people who don t. She then had the manager come who was very unprofessional , mean , nonchalant . She referred me to the healt department. I walked out and it just so happened the billing lady was at the door , why was she there ???
All this to say I will never return , I will tell everyone who I referred to not return and I will do my best to contact Dr.Abney tomlet her know how horrible that practice is .
Oh and I went to the health department and they informed me that I should have still gotten the vaccine .