Given the abysmal customer service, and (so far my...

Given the abysmal customer service, and (so far my experience) horrible product quality i can't even fathom how they are still in business. Here's the short of it, a year ago i bought one of their flashlights with a charger and 2 batteries off the tool truck for about $200 which was pretty close to the online price. One battery died within a week. Was told by them and the truck that the battery wasn't covered under their warranty. A few days after that I started having issues with the switch on it, it would turn on and occasionally cycle through modes on its own and to turn it off you have to smack it on something hard. Its been a year and I've been bounced back and forth between the truck and streamlight, my last call with them they wanted me to now send the light in for service which would take 2 MONTHS! Talk about a big waste of time and money, but hey they got their $200 so what do they care. Needless to say at this point I'm out $200, have a broken light, a dead battery and tons of time gone dealing with this.