C

It's a nice little zoo, when it's cold most animal...

It's a nice little zoo, when it's cold most animals are asleep, we went when it was a chilly day, most animals didn't wake up until past noon, the zoo is clean, one of the things I did not like and the reason i only did 3 stars was the horrible customer service when buying tickets and ordering food. We have been to several zoo's around the country, we figured it would be similar, the smiling representative wanting to help out. Nope, frowns upon frowns showing you how unhappy they were with their job. When we ordered food, that was even better, cashier was taking our order and then trailed off laughing totally ignored what we were ordering because she was busy gossiping. After she was done she turned back to us and said ok so...can you repeat that again. I told her we had already said it (before she basically got 2 of the 6 items we were ordering because whatever her friend had to say was way more important than the customers order) we had to repeat our order, she again turned to continue speaking to her friend. Making us repeat the order a 3rd time. I was in shock, I couldn't believe that after paying a pretty good amount per person for this zoo, the least they could do is teach their staff some manners. If you bypass the crappy customer service that your use to from other zoo's . It's ok.

Comments:

No comments