I recently used the services of this company for a...

I recently used the services of this company for an event, and I found their customer service to be pleasant and responsive. The booking process on their website was straightforward, and I received timely updates on my reservation. However, I was a bit underwhelmed by the quality of the products provided at the event. Some technical difficulties also arose during the event, which were promptly addressed by the staff, but it did affect the overall experience. Despite these setbacks, the team was professional and accommodating throughout. In the end, I would rate my experience with this company as average. I hope they can improve the quality of their products and services to match their excellent customer service in the future.