meh just mediocre some good and some bad. Good wi...

meh just mediocre some good and some bad. Good with suggestions on our forklift. Bad with making a mess in repair of hydraulics. But worst in customer service.

My philosophy in business is when I've had a customer for 10 years I recognize them as though I know them because I do.

Their philosophy is to treat you as though they just met you and they know nothing about you even though you have been doing business for nearly 10 years!