J

Jason Branch

3 years ago

I very rarely write reviews as I truly believe mos...

I very rarely write reviews as I truly believe most businesses are trying hard to please there customers. That said, the Ponte Vedra Beach Lodge & Club left something to be desired during our one and only vacation in this crazy Covid world. The lodge implemented an overly strict Covid plan which limited amenities for paying guests...and they clearly overbooked the hotel based upon the restrictions they put in place (or they didn t apply the same limits to their local club members). Some examples: no spa reservations a week out, pool time limited to 2 hours a day, and limited dining options - even outdoor venues that could clearly comply with social distancing. And that s on top of a cockroach we had to kill in the hotel room the night we arrived, no room cleaning during your visit and having to ask for fresh towels during a 4 night stay. And on top of it all, we encountered a series of grumpy elderly club members that seemed disgusted that children were even present in a family pool. Needless to say, we won t be going back and wouldn t recommend.

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