3 years ago

Signed a lease for a Macbook Pro for my new busine...

Signed a lease for a Macbook Pro for my new business offering digital marketing and consulting solutions for hospitality businesses.

During COVID19 I have effectively lost all my clients and business, I asked equilease for payment deferrals as many institutions were offering help to those that needed it and Equilease denied my request to defer payments - while having no income.

After making 23/36 payments on my contract, I offered to pay the remaining device balance ($875) to buy out my contract at a reasonable rate - as my business had plummeted and i could no longer carry the cost of the monthly payment. After 5 emails with no answer, I finally receive a text and Equilease denied my request once again, and demanded I pay $2,719 to payout the device.

For a small business owner, this type of cost is massive - this company shows no empathy or human compassion what so ever and only cares about their bottom line, not their customers - by far the worst vendor and creditor I've ever dealt with and definitely the rudest.

Better off getting money from a loan shark. Should they resolve my situation I would happily update this review, however I doubt this will happen

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