06 Nov 2020

06 Nov 2020

A shout out to the outstanding service we continue to receive from the Toyota of Richardson Service Dept. Been taking our Toyotas there since 2003 and that was the reason we purchased our 2019 RAV4 there...the knowledge that we would get exceptional service.

The RAV4 had minor issues but they have been taken care of. A software patch had to be installed for the transmission shifting (Aug 2019).

Currently there's a rattling sound that was diagnosed today as a sunroof problem. Will take it in next week for further analysis.

In all of this, working with Crystal has been a pleasure. She's competent and insures all issues are addressed.

Take your Toyota there for service and you will see the same.
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Exceptional service from Alan Bostley as well as all other team members! Despite other shops claiming to be Dealership Alternatives, there's no substitute for their knowledge, expertise, and pleasant team members; all of that contributes to a very nice experience!

Highly recommend them to all Toyota owners! Take your Toyota there and see for yourselves why they are top notch! Thanks!