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4 years ago

I signed my daughter up for several camps this sum...

I signed my daughter up for several camps this summer and paid with a check. I had to change her camps around to fit my schedule and ended up over paying. I have been waiting for a refund for My daughter s camps for over 2 months. I wrote a check and still haven t received my refund check back. I then enrolled my daughter in free skate camp over the phone and the registrar didn t tell me it was for higher level skaters. On the first day of ice skating camp I received a call from the ice skating instructor Vicky and was told my daughter wasn t at the level and people don t read that this camp is for higher level skaters. Of course I didn t read anything if I registered over the phone. Inconveniently I had to leave work to pick my daughter up. Now I have another refund that I will NEVER get. I asked Jill Silverman the office coordinator for help on getting my refund and she said there was nothing she could do to help me. I told her I am a single mom with 3 kids and she still didn t try to help me. All this money I have spent on these Robert Crown camps have gone down the drain. They are soo quick to take your money and they won t make it a priority to return it. All I am asking for is for someone to help me track my refund but there is no one to call for help. What a Horrible experience.

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