Have been a customer for a couple of years. Have a...

Have been a customer for a couple of years. Have always had issues with connectivity. One min it can work perfectly and the next it s speed is reduced to nearly nothing. Bought modem through them and it only lasted a couple of years. They did not service it or replaced it and had to purchase a new one. This is before the service plan which they now have in effect. Definitely going to drop my plan since it doesn t even give me the speeds I am paying for. Definitely a bad communication company.