J

Jason Odge

4 years ago

I use this airport 20-30 times a year and it is no...

I use this airport 20-30 times a year and it is not an enjoyable experience the majority of the time. I have three MAJOR complaints about it.

1. Security - They NEED to remodel the terminal for modern TSA screening, there simply is not enough room for adequate funneling of passengers for the TSA. This leads to a 8 lane to 2 lane to 1 lane to 12 lanes of actual screening lines. A HUGE bottleneck, and frustrating experience because you're constantly fighting for your "spot" in the line due to the funneling and bottlenecks. If you don't have any status with your airline, CLEAR or TSA precheck, make sure you get to the airport EARLY!!!

2. They also get so backed up in the morning that they don't actually do their job as it was intended. Most of the time they say "F@#k it" and tell you to keep on your jacket, keep the electronics in your bag, leave your shoes on and just push you through the metal detectors, not even the xray machines. I'm sure that was not the intended purpose of the TSA when it was conceived.

3. Baggage - I have waited over 30 minutes for my baggage much of the time I fly through MCO. I'm not talking wheels on the ground to picking up my bags, I'm talking arriving at the carousel to getting my bags. When I've been on the road for weeks and my wife is waiting for me in the car just outside the door, this wait makes me want to grab the nearest baby and throw them at MCO management.

Minor complaints -
1. Lanes for the departure drop off area at terminal B are narrow, and the unloading zones too short between the airlines. This leads to regular backups and delays, before you've even stepped foot in the airport.
2. Garage parking - they recently increased the fee for parking at the garage from $17 to $19. No idea why, it's the same old garage it always has been. There is nothing of value that's been added to the facility. Just the ol' "F@#k you, pay me".

Free internet is pretty decent and welcomed. A small consolation prize for this place.

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