Their service is deplorable. A simple thing like i...

Their service is deplorable. A simple thing like installing a trailer hitch was beyond them. It was in stock and they called to confirm the installation. They said it would take about an hour. This was important since I was leaving for vacation with the vehicle the next day. An hour before the appointment they called and said I would need to leave the vehicle for a few days until they could get to it. When I objected to that as being unreasonable they said they wouldn't even work on a 1 ton class vehicle and hung up! There competition works on 1 ton vehicles since I just had tires put on. These people should close their doors now and save their customers the aggravation.