As a member I have seen the spa facilities studily...

As a member I have seen the spa facilities studily go down hill over the years.. and today to be asked to pay! For a robe and towel is a sad indictment of how low this spa has gone and not to inform members in writing or even consultation of this change in policy is a disgrace ...and today you were allowing two toddlers (without nappies) in the outdoor heated pool which is filthy is about the last straw and as a member I would be ashamed to recommend the facilities bro anyone