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Vinh Trinh

4 years ago

I purchased an item from Costco and they used thes...

I purchased an item from Costco and they used these guys to deliver the product. Got a text 7 days prior with delivery date and information that they will call 24 hours prior for appointment. No phone calls, then get another text a day after the schedule delivery date with an appointment for 6 days later. I called and they informed they called, my cell phone record show no calls from them. Yet the text "automatic" setup an appointment for another date, and this is all done without contacting me. Interesting that they can setup the appointment a week later, without informing me, but yet canceled my original appointment, since they call me. Waste of time, and money. We all work, and make arrangement to receive these item. But what do they care, as along as it based on their convenience.

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