J. B. Jefferson

Review of Hilton Atlanta / Embassy Suite...

Never again will we stay here!! It was awful! Whil...

Never again will we stay here!! It was awful! While the lobby is nicely renovated, the rooms have not been updated and it shows. We have stayed at this location many times in the past with no issues, but the rooms have been truly run down. There is mold all along the bathroom tub and caulking. The water in the bathroom tub dripped loudly all night despite being completely turned off and in the morning the water was completely turned off for the day without warning! There was limited hospitality and service, this the rooms were not cleaned. The cherry on top is when I saw a few roaches ranging from big to small. Let s just say we left! I sent an email to the manager Steven Qualls, and still have not heard back from him regarding our grievances. Poor quality, Poor service and disgusting rooms! DONT BOOK HERE!