travel a lot for work. I ve been through like 70 H...

travel a lot for work. I ve been through like 70 Hilton s this year alone. I was weary from my travels. I ve had little or no sleep at all. I tried checking into my room around 10am. I was told that there were no rooms available to check in. I was very displeased. I was borderline rude to Kawan. She was very charismatic and helpful. My demanor improved. She was doing her best to get me into a room as soon as possible. She delivered! Less than an hour I was in my room. The rooms are great and the property is amazing for travel and business. Thank you. Kawans conduct was above reproach and a true emobodiment of the Hilton Hotels.