Kayla Sublinsky

Review of UPMC Behavioral Health

Told me they would call me to tell me visiting hou...

Told me they would call me to tell me visiting hours etc. once they were moved to a room and they never did. They won t even tell you info on where the patient is so that you can figure out the visiting hours cause it varies per floor , especially one that you re the emergency contact for. They moved them to a different hospital and didn t even tell the own patients them name of the hospital just the location. And they won t even tell me where they were moved either.

To top it off the patient called me crying saying they feel so alone and nobody had talked to them and they feel like they are getting no help.

ITS NOT OK WHEN LOVED ONES ARE WORRIED AND CURIOUS ABOUT THEM GETTING THE BEST CARE BUT CANT EVEN KNOW IF THEY ARE.