If you appreciate good customer service, you will ...

If you appreciate good customer service, you will not get it here. You cannot talk to a real person unless they call you, which they won't if they can avoid it. They don't answer emails either. Oh, and good luck on getting that credit you were "given" for the returned part. Be sure your credit card has good CS and good protection. Would I use RA again? Probably not. One star is being generous, IMHO. Good CS means a lot and I don't mind the slight up charge it costs. Unless there is a dramatic improvement in RA's cusomer relations, I will take my future business elsewhere.
By the way, their website does not allow you to use their promo codes nor is there anyway to apply the "credit" they give you for your returned items.
Wish I had read the Google reviews first. The false spam style 5 star reviews are easy to detect. The one star reviews are hard to dismiss ans sometimes painful to read. At least I only lost 60 bucks with this dishonest business.