Wine is decent and experience is okay. Service is ...

Wine is decent and experience is okay. Service is mediocre because the staff is mostly college students, unfortunately. I did the "Tour de Wines" punch card which takes a long time and a lot of money invested to receive (50 glasses of wine). When I received my engraved wine glass, the "engraving" was already beginning to rub off the first day I got it. This tells me that it's not an engraving at all, but some sort of decal. Very poor quality and very disappointing when you had been looking forward to receiving this and put a lot of money into it.