*Post was earlier removed pending the verdict of l...

*Post was earlier removed pending the verdict of lawsuit.

Date of Original Post: May 2018
Date of Lawyer Letter Received: Jun 2018, and Litigation commenced in Jul/Aug 2018
Date of Verdict Delivered The claim on our post is defamatory dismissed: 15 Jun 2020

Please note:-

1) Post has been shortened due to max. characters limit. For original review, please refer to the attached photos.

2) Noticed the name of this company on Google Review was earlier listed as Fineline Design Concept Pte Ltd - Please see attached photos.

3) Our contract is signed with Fineline Unique Pte Ltd, however the renovation permit was issued under Fineline Design Pte Ltd and various other documents given to us such as Constructive Drawing/Electrical Checklist/Defect Checklist bear the name of Fineline Inspire Pte Ltd & Fineline Spacious Pte Ltd instead - Photos as attached.

4) ID in question: Aloysius Pek (understand he has left the firm), Samuel Chong & Roger Sim.

There are in total 4 photos here.

It has been an amazing journey with Fineline. Just to name a few of the really worth mentioning wonders that you get to experience with them.

- What are the odds of double confirming with the ID on the night before the handover day if he's sure that the house can be handover the next day, despite getting a firm Yes from him, you still get to see the workers in action on the actual day, ID leaving at 2pm and asked if we would be there till 5pm coz he didn t want to leave our keys with the workers! Full responsibility in jagar-ing the workers on the Handover Day. But your workers worked till 7pm with uncompleted job. Where's my overtime pay and where s my keys? A whole new definition to Handover Day in the Interior Designing world dictionary.

- What are the odds of getting an actual carpentry length that differs from discussion (ain't talking about 0.5 ft or 1 ft here but rather a supposedly full length wardrobe as confirmed but ended up with one that has a gap to the wall)? And actual carpentry differs from the length drawn on the constructive drawing and quoted in quotation! If you do not like the surprise, they can redo PART of it for you.

- And what are the odds of getting an ID who sign off as Project Designer but claims that he s only the middle man later? Who have I been dealing with all these while? Oh and here's a super classic quote from him when asked why are there so much chips and scratches on the flooring when we've already told him weeks before about the lax (holes) on the protection works but these were still not being replaced when the carpentry was installed, "I told the men to replace already but they never, what can I do? Eh sorry, what's the job scope of a middle man?

- And what are the odds of getting a team lead who says he will oversee. Oh you can t usually get a team lead to oversee but coz we have been allocated twice to rather new IDs in his team since last year and nothing moves. Since we have already decided to just do only the necessary carpentry (and some electrical) with them (coz it has been dragging really long and we can t afford to drag any longer) and since this team lead said he will oversee, we feel it should be alright. A valuable lesson learnt. We only met him twice, once to convey the problems faced with the previous ID and another time, when he introduced the other new ID. Oh no, I managed to meet him for the third time few days ago after my long overdue feedback to Qanvast.

- You get to also work closely with their Sub-cons because they themselves are always in (other) appointments ! (And the reply to our any questions is no point talking about all these. What we need to do is to settle the issue . After hearing this sentence multiple times for months, but not even once have any of them been at the actual site to see and experience what we and the workers have been going through. Eh so do their words still hold any weight?)