Brian Chilton

Review of Modern Toyota

Went from a 5-star review to 1-star due to a bad e...

Went from a 5-star review to 1-star due to a bad experience. Most of the employees are great. But, the coverage we purchased for free oil changes and tire rotations has been nothing but a hassle. Apparently, if you don't put enough miles on your vehicle in due time, you lose your coverage. A three-hour wait for a cheated coverage is not worth it. I love Toyota products, but we will be shopping for vehicles at other dealerships from now on.