Had issues with fire pit. The lid melted to the ed...

Had issues with fire pit. The lid melted to the edges of the table. Not because the lid was put on while hot. It melted to it from the suns heat. We contacted the company for warranty (fire pit less than a year old). They have been making us jump through hoops to try and prove purchase and cause. we complied with all requests and they continue to add steps to try and discourage us from pursuing the issue. Terrible customer service.