First, I was sent to collections for a bill I was ...

First, I was sent to collections for a bill I was paying on every month. Apparently, this is legal because I refused to setup a recurring automatic monthly payment. (I don't believe this is this company's fault, but the medical system.) However, when I called PMAB to find out why I had been sent to collections they said I would be able to make payments online. When I got the bill in the mail there was no web address to pay online--fishy, right? I called and got the web address. When I went to the website to pay, it was not a simple setup--it required me to get a different reference number from the company because the reference number on my letter didn't work to setup the account. Even more fishy.... When I finally setup the online account and tried to make an online payment, it said it was unable to make a payment online and I would need to call and make the payment over the phone. It's a scam...you can't make an online payment. If you're that intent on collecting money from people (who are ACTUALLY PAYING ALREADY!), then at least make it possible to pay online in 2019!