Although professional, clean and prompt overall th...

Although professional, clean and prompt overall the service is bloated to an insulting level. Hours billed for changing the engine air filter.. 1.5. Hours for changing sparkplugs.. 3. It's just Ludacris. After being told you have to remove the intake manifold to change the plugs I investigated and it's not the case. Just a shroud needs to be pulled. I'm done with this service department and will find another Mercedes dealer for future work. 1600 dollars for a 60k service is insulting.