Terrible company with bad organization. They are t...

Terrible company with bad organization. They are the bad guys so Athena doesn't have to be. Took over 7 weeks to get a MRI approved for my back. It took just a week for them to even send back the denial the first time. I had to try 3 times! I was having leg pain and numbness in parts of my leg with bad back pain. They finally approved it to find I have a herniated disk and might need surgery. I could have already been scheduling surgery or treatment instead of just now seeing a specialist. Then after they they send me a letter saying oh wait that wasn't approved please send in more info after I already had it done. Also keep in mind my deductible is so high they aren't even paying for anything yet!