Clare Hudson

Review of Buff Whelan Chevrolet

I am 1 year into my 2nd lease with Buff Whelan. 3 ...

I am 1 year into my 2nd lease with Buff Whelan. 3 weeks ago I was driving home from work and my check engine light came on along with multiple service lights flashing on and off. While driving, my power steering went out on me and had to slam on my breaks before hitting the median in the middle of my turn. The problem proceeded while sitting at a red light and my car would no accelerate. With cars honking and putting my hazards on every few blocks my entire 45 min drive from work straight to the dealership. They did put me in a rental for the few weeks they had my car. Thank god my 15 month was not in the car and I, being pregnant, was not injured. I received a call today saying they ran tests and nothing is wrong. I expressed my concern and the guy states "trust me if I could help I would" and "oh I understand" but then to tell me I have to pick my car up ASAP. I told him I do not feel safe driving this car with my children and what happened could have been much worse. He states the computer may have glitched "for just a second." To me, that second could have been my child's life. I asked if there was anything I could do because I am locked in a lease. He said no there is nothing I can do and again to pick up my car ASAP. Do not trust this dealership any longer and I just pray nothing happens to my family when I get my car back. So disappointed and will be taking my service elsewhere!