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I bought a Renault Twizy just over a week ago with...

I bought a Renault Twizy just over a week ago with barely 40 miles on the clock and registered in the V5 in February 2015. The hand brake was not working properly and the wheels made a noise when travelling. I took it to Westover Renault who are a very nice Company to deal with, but because it was (so we thought) under warranty, it needed permission from Renault UK in order to carry out the work. It transpired that the brakes were corroded and maybe warped. According to Renault UK the car came into the country in 2013 and was therefore out of warranty! They have flatly refused to cover this work under warranty and after many phone calls have offered 50% of the cost. Why should I, having bought an electric car which has barely covered one electric charge worth and registered in UK on feb 2015 - have to pay for the brakes to be replaced? It has totally put me off Renault (apart from the westover garage). So please BEWARE when buying from Renault and consequently dealing with Renault UK. Their Customer Service Manager is totally without sympathy and is particulary difficult to deal with!

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