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Alejandra Cruz

4 years ago

My mom who recently is a patient here, tried to Sc...

My mom who recently is a patient here, tried to Schedule an appointment the person whom she was talking to didn't know how to speak Spanish so my mom had told her she would have her English speaking daughter talk to her. Now she has the phone on speaker and all I hear after that was "OMG"with frustration and she hung up obviously me being very angery by her extreme rudeness, I call back and I say excuse me mam you were extremely rude for hanging up on us like that! In English I told her ! She gave me a lot of attitude and told me who I wanted to talk to ! just like that and then, before I answered she told me if I wanted a Spanish speaker with the most disrespectful tone I have ever encountered!

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