Olya Golomidova

Review of Adventure HQ

Such a good idea, but:

Such a good idea, but:

1. Booking experience is awful. You need to book via the app and pay via Scan&Pay at Paynow, but you cannot scan the QR-code using the same phone with the app. It was also a system bug during the payment process.
2. Organization process is terrible. We were waiting 50 minutes before starting to do something: 20 minutes we waited for other visitors to enter, 5 minutes safety instructions, 25 minutes - one instructor helped 20 children to wear the gear.
There were only 3-4 instructors for 50 visitors. It is not enough, especially when most visitors are young children (simultaneously as us, there was a big group of children without parents, with only 1-2 supervisors).
3. During the booking, it was mentioned that only the roll glider is unavailable these days. But in reality, the parabolic slide is not open too. According to the promo-videos, these are two main highlights of the place, and both are unavailable.
4. I found it very expensive: we paid 78 SGD per person for only 1,5 hours of attractions.

The place itself is very new, has a stunning view of the jungle and MRT railway.
The urban climb section is very photogenic and Instagrammable.
Most attractions are too easy to overcome for adults; I would say it will be more interesting and challenging for kids.