Communications needs serious improvement, they con...

Communications needs serious improvement, they contacted me Thursday night stating they would arrive Friday in the afternoon which worked well since I needed to work in the morning. Only they called me in the morning to do the work so we missed them. I tried calling them back as soon as I got off work around noon and was not able to get a hold of anyone, I tried several times that afternoon and nothing They called me late Friday night requesting to do the work on Saturday. They stated they would arrive in the morning. They never showed up and again could not get a hold of anyone. Then out of nowhere they showed up to my door the next Thursday to do the work. You can't pay the Technician you have to wait for the invoice via snail mail. I would recommend you do a check or cashier check because they again need improvements. If you try to pay with a credit card they will charge you 2.75% of your bill for me that would have been about $15 for easy method of payment. I can respect a few dollars of a charge but that is ridiculous. They spent about 30 minutes of work and so far seems to resolve the problem. Because of the lack of communications and hassle to pay I will not go to them for future work.