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G. Willie

4 years ago

Absolutely terrible customer service! I tried to ...

Absolutely terrible customer service! I tried to get some questions answered about the different health plans and terminology, and the person could not answer a single question without asking a colleague. I left the phone call without a single question answered. No wonder their overall rating is 2.2. Not professional, not responsive, not knowledgeable, and unhelpful are just a few words to describe this organization.

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