Total disaster! It is not enough that most drivers...

Total disaster! It is not enough that most drivers simply do not feel like going to the front door and then report the recipient would not have been available! NO!!! now they are already handing the package over to some wild stranger who live what do I know where and do not leave their address or anything else. If you then also call the hotline because the staff is absolutely unable to find out where the package is, you have to pay for it. An ABSOLUTE CHEESE !!!