J
John NagyReview ofSilver Cloud Hotel ~ Seattle-B...
Fantastic experience resulting from a shattered re...
Fantastic experience resulting from a shattered rear passenger window. Asked front desk clerk,Tony, if we could borrow a vacuum to clean up the glass. He sent us down to the maintenance room in the garage. He had arranged with David, one of their maintenance people to look after us.
He took the time to vacuum the back seat, floor and door as well as wipe it down. Then he got some cardboard, taped it to the car and then covered the cardboard in tape in case of rain. We thought we would have to do the cleaning and go to the store to get tape and plasti or cardboard and a knife. David took care of it all. Above and beyond.

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