Bryan A McGown

Review of OHIO POOLS AND SPAS

Last August, 2012, we purchased a new Rhythm spa f...

Last August, 2012, we purchased a new Rhythm spa from Ohio Pools & Spas to replace one that existed in our three season porch. On 8/21/2012, a team of about 6 installers arrived on time, and began the process of removing the old hot tub. This was no easy task! The tub sat on a sunken pad and had to be wiggled, then lifted to a second level, and then lifted again to a height of about 2.5 - 3 feet, and out through one of our screened-in windows. They took great care not to damage our flooring and the window ledge, and were all very safety conscious. They used a sled specifically fashioned to haul the old tub up a hill about a 30 degree grade, and to the waiting trailer. This process was all reversed as they installed the replacement. After the installation and filling of the new tub was complete, we were given a complete overview of the features of the tub, shown how to use the plethora of chemicals, and generally how to keep it in tip top shape.
We love the new hot tub, and have had many people over to share in its benefits.
Charley was a fantastic sales rep, and the crew that removed and installed these tubs definitely knew what they were doing. My wife and I would recommend Ohio Pools & Spas to anyone who wants quality products backed by quality installations/removals. They even had an employee who lives near us (I'll protect his identity here), come by to help us with a site survey and made further recommendations based on our needs and desires, at no additional cost!