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This is rating is not a reflection of the actual h...

This is rating is not a reflection of the actual hotel, but the service that I received while I stayed there.

My check in experience was decent. The woman was nice, but she seem a little overwhelmed due to being the only one working that night. She never asked me for my IHG member ID, but I figured it was no biggie because I could always report it later.

The room was nice. View wasn't great, but I don't mind because I don't mind being away from the noise. However, I was close to the elevator and the next room over there was a crying baby. I'm very light sleeper so with the paper thin walls I could hear everything. Again, I thought no big deal I'll just ask for a room change the next day. When I went to ask, the fella at the front desk told me there was no rooms available.(CLEARLY he must think I'm blind because I saw people leaving and rooms were being cleaned). He did mention he would note it. I'm not usually sensitive about how people treat me, but I did recognize that his tone and attitude with me was quite rude and it seemed like I wasn't "worthy" enough for him to appease me.

2 seconds later my friends arrived and went to check in.. all of the a sudden there was a room opened. My friend has a license from another state because she just moved back up to the Northeast. His tone was also rude to her until he found out she was from Connecticut. All of a sudden his attitude changed and he treated her with respect.

My other friend went down to talk to him. She's a no frills type of girl. Her outfits are relaxed and again she was not treated with respect. We can only assume it's because she wasn't all "dolled" up

My point of this review is the gentleman who serviced us seemed a bit "classist". I don't need to prove my net worth to you for you to treat me with respect. We are all very successful professionals by the way. It sucks we were judged/sterotyped based on our outfits after traveling. Not that it should've matter because everyone should have received the same level of service. The tone should've been consistent with everyone.

Anyway, I probably wont be going back due to the service. Hope you do a better job with everyone else.

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