This office was responsible for the collection of ...

This office was responsible for the collection of 3 installments of the college (I had dengue in April 2019) due to the illness affected, I was unable to work and as I am autonomous I could not honor my commitments, it happens that after 1 year there was no communication, I had to get in touch with them even though it is located in an adverse state of my SP, I tried to negotiate msm not being in conditions (as everyone knows of the current scenario in which we are) I was super poorly attended, they told me that there was no negotiation that was such a value and ready (like if you want, otherwise ...) I felt injured and disrespected. POOR PROFESSIONALS. ZERO EMPATHY, ZERO RESPECT.