This company was very quick to come out and look a...

This company was very quick to come out and look at my water heaters when we were not getting hot water and noticed an error indicator light was on. We have a tandom Gas and Electric system like many newer MI Homes. The worker was very polite and couteous, and unfortunately not very knowledgeable in finding the problem to the water heater. My problem was mis-diagnosed and an $800 repair was performed on assurances this would fix the problem and did not need to replace both tanks. The part was installeda few days later and immediately the same issues were noticed. After another call, the same technician suggested another $600 "fix" after talking me out of replacing the whole unit previously. Unhappy with the previous wrong diagnosis and lack of a qualified technicians, I would suggest going elsewhere in the future and did myself.