Paul Britt Review of Radiology Associates of Tarran...
Update to my review - I am increasing the review f...
Update to my review - I am increasing the review for a few reasons
1. At the end of the day the quality of service rendered by Radiology Associates of North Texas was great - they sent over the Radiologist's dictation quickly and it was late in the day on a Friday.
2. The billing issue is really an advertising issue and an opportunity for the facility providing the Xrays and other radiology services to give full disclosure regarding the billing. The facility knows that it's standard operating procedure to have a radiologist read the xray or doppler or CT and they know the billing is direct bill - the facility should include that informaiton when paying the bill and let a person know that more fees will be applied to the visit. That would help manage the patients expectations when it comes to their financial responsibilities.
3. The billing provider responded to my post and got with me quickly - they were friendly and explained everything very well even though I was completely in the wrong when accusing them of unethical behavior.
I believe that when a person is wrong - they need to own it - in this case I was wrong. I stand corrected. I appreciate the Ladonna at Zotec Partners having a conversation with me and getting the facts squared away.
Please note that my original review below is not correct but I left it in place for all the other folks to consider when posting reviews about billing issues. I think this is an opportunity for facilities to improve communications with patients and provide them with all the information possible at the time service is rendered.
Double billing is against the law. I paid for my services in full on the date service was rendered. Got additional bills in the mail. This has happened on more than one occasion. That is illegal and unethical.
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