Gary WilliamsReview ofHelloFresh
We were long term subscribers and referred many pe...
We were long term subscribers and referred many people to the service. After a break I was sent an email offering a discount if we resubscribed - I clicked the link to have a look at what was being offered, but DID NOT resubscribe. It turns out this was a SCAM as hello fresh decided to resubscribe me regardless (apparently just by clicking the link), with no confirmation, warning or even an email after the fact. The first I heard about this was a text to say payment had failed as our credit card previously on the account had expired. I logged in to see what was going on only to find the subscription had been reactivated, so immediately cancelled.
Despite that, hello fresh decided to off their own back several days later deliver a box of food (again, without warning - I only found it because I received a text at 1am to say it was here).
Now we are being forced to pay for food we DID NOT order, DID NOT want, and DID NOT consent to being sent to us, or we will have a bad credit rating?? As far as I am concerned this is a disgusting scam and we will never, ever return.
Australia Hellofresh

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