Our Association is small in comparison to, what I ...

Our Association is small in comparison to, what I would consider, the sweet spot for this property manager. However, I must say we have been considered a client of equal importance to the other properties managed by Metro Group Management Corp. So your next question should be, why?

It's quite simple: A well run organization such as a Condo Association, on first blush, should basically run itself: collect the HOA fee, communicate with the Co-Owners on a neighborly basis, plan for projects to enhance the value of the Association at large, which in turn benefits each Co-Owner and once a year conduct a 'state of the Association' meeting where formal business is transacted. The Property Manger, in this example functions as a silent partner.

A Property Manager earns their stripes when the opposite of what I just described occurs. In the eighteen months since hiring Metro Group Management, this organization has excelled in guiding this Association through a significant capital expense project, unruly and in some cases deceitful accusations among Co-Owners (neighbors) and has seemingly dropped everything to provide the guidance and balance to this Association in the endeavor of doing nothing other than enhancing the economic value of this Association.

J.C. Palmer, as leader of this group, is a consummate professional. His staff cares about each property under their management. Decisions made with the concurrence of the Board may not always please all but the decisions are made with the one goal in mind: continual improvement of the property in question.